REFUND POLICY

Return Eligibility

  • Items must be returned within 30 days of delivery

  • Items must be unused and in original packaging

  • Proof of purchase required

Refund Process

  1. Contact customer service to initiate return

  2. Receive return authorization and shipping instructions

  3. Refund issued within 5-7 business days of receiving return

  4. Original shipping costs non-refundable

Non-Returnable Items

  • Personalized merchandise

  • Items marked as final sale

  • Downloadable products

Damaged Items

  • Report damaged items within 48 hours of delivery

  • Include photos of damage with claim

  • Replacement or full refund provided for damaged items

Contact

If you have any questions, please contact us here:

Boys & Girls Club of Tabula Rasa

Attention: Kevin Kidd, CEO

2930 Kerry Forest Pkwy Suite 101

Tallahassee, FL 32309

kkidd@bgctr.org

Phone: (850)643-6139